Support
Petsa is built and maintained by one developer, so email reaches an actual person. Expect a reply within a couple of days.
Email us
Tell us what happened and what you expected instead. Screenshots help.
Common questions
Is Petsa free?
Petsa is a paid app. Charging upfront helps us keep the app reliable and entirely free of ads and tracking. Your purchase is handled securely by the App Store or Google Play.
Our refund terms are set out in Section 4 of the Privacy Policy.
What platforms is it available on?
Petsa runs on iPhone and Android. There is no web or tablet-specific version yet.
What languages does Petsa support?
Ten: English, Spanish, French, Arabic, Chinese, Portuguese, Filipino, Hiligaynon, Japanese, and Korean. Petsa follows your device language and you can change it in Settings.
How do I delete my account?
Go to Settings → Account → Delete Permanently. Deletion is immediate and cannot be undone.
Full details, including what to do if you cannot open the app, are on the Account & Data Deletion page.
I found a bug. How do I report it?
Email support@petsa.online. To get it fixed faster, include:
- Your device and OS version, for example iPhone 15, iOS 26.
- What you were doing when it happened.
- What you expected, and what happened instead.
- A screenshot or screen recording if you have one.
A reminder about what Petsa is. Petsa tracks the dates you give it. It is not a food safety authority, and it cannot tell you whether something is actually safe to eat. Always use your own judgement.